At Virtual Latinos, we connect experienced professionals from Latin America with growing companies in the U.S., Canada, and beyond that are building distributed remote teams. Our community includes more than 5,000+ professionals hired and 2,500+ companies that rely on Virtual Latinos to find skilled remote talent.

Join a community where you'll learn, connect with like-minded professionals, and access real remote opportunities with top North American companies.

Highlight Role of the Week!

Customer Service Specialist (Remote)

About the role:

This opportunity is designed for experienced customer service professionals who are comfortable managing multi-channel support operations, resolving complex inquiries, handling escalations, and delivering high-quality customer experiences in fast-paced remote environments.

Pay Rates:

Part-Time Monthly Rates: $840-$$1,400 (based on 20 hours per week schedule)

Full-Time Monthly Rates: $1,680-$2,800 (based on 40 hours per week schedule)

The posted monthly salary range is an average monthly income. However, all jobs at Virtual Latinos are hourly, and pay is calculated based on the number of hours worked daily. We pay our Virtual Professionals every 2 weeks through third-party platforms. The hourly rate range of the position is $10.50 - $17.50, depending on experience. Once a rate has been offered to you, it is non-negotiable.

Work Schedule:

The work schedule will vary depending on the position and client. Most schedules align with U.S. and Canadian business hours.

Key responsibilities:

• Multi-Channel Customer Support: Handle customer inquiries across phone, email, live chat, and social media, ensuring timely, professional, and solution-oriented responses.
• Escalation & Problem Resolution: Diagnose complex customer issues, troubleshoot effectively, and manage escalations through resolution while maintaining customer satisfaction and retention.
• Account Management & CRM Administration: Update and maintain accurate customer records, process account changes, and ensure data integrity within CRM and helpdesk systems (Zendesk, Freshdesk, HubSpot, Intercom, or similar).
• Product & Service Expertise: Maintain deep knowledge of products, services, and internal processes to provide accurate guidance and proactive recommendations to customers.
• Reporting & Process Improvement: Document customer interactions, identify recurring issues and trends, and provide actionable feedback to support teams and leadership to improve service quality.

Depending on the client, you may also support order processing, returns management, knowledge base maintenance, or quality assurance initiatives.

What you bring:

• Must be 21+ years old
• 1+ years of experience in customer service, customer support, or client-facing roles
• Bilingual English (C1 or above) / Spanish

Required Skills:

• Strong understanding of customer service best practices, support workflows, and escalation procedures
• Experience working with CRM or helpdesk platforms (Zendesk, Freshdesk, HubSpot, Intercom, Salesforce Service Cloud, LiveAgent, Zoho Desk, or similar)
• Familiarity with communication and collaboration tools (Slack, Microsoft Teams, Dialpad, RingCentral, Aircall, or similar)
• Experience with ticketing and knowledge base systems (Jira Service Management, Help Scout, Confluence, Notion, or similar)
• Proficiency in productivity and scheduling tools (Google Workspace, Microsoft Office 365, Calendly, or similar)
• Excellent written and verbal communication skills in English and Spanish
• Ability to manage multiple conversations and priorities simultaneously in remote environments
• Strong organizational skills and meticulous attention to detail
• Empathetic, patient communication style with a focus on customer retention
• Comfortable handling confidential customer information with discretion

How the process works:

• Apply through LinkedIn Easy Apply.
• Qualified candidates will receive instructions to complete their full application and join the Virtual Latinos community.
• Once accepted, you will gain access to ongoing remote job opportunities with U.S. companies looking for experienced remote professionals.

This is not a traditional consultancy role;
it's a chance to run your own practice within a global brand, with the freedom to shape your market, build your team, and grow your client base while backed by ERA's proven methodologies, tools, and worldwide community.

What You'll Do

• Lead cost optimisation, procurement, and performance improvement programmes across industries
• Build and grow your client portfolio through business development and long-term partnerships
• Take ownership of your practice's strategic direction, go-to-market approach, and team leadership
• Work directly with C-level clients to deliver measurable savings and transformation

What You Bring

• Extensive consulting or senior leadership experience in cost management, procurement, or performance improvement
• A strong track record of client acquisition and project delivery
• Deep expertise in one or more industries such as Pharma/Life Sciences, Energy/Utilities, Manufacturing, Consumer, or Logistics
• Confidence in engaging with CxO-level stakeholders and leveraging your professional network
• An entrepreneurial mindset with the ambition to grow a successful consulting practice

This is the ideal next step if you're seeking less bureaucracy, more independence, and the chance to build something of your own within a global consultancy platform.

By applying, you agree to the use of your personal data for recruitment and related communications, in accordance with the UK GDPR.

Based in San Francisco, California, Turing is the world’s leading research accelerator for frontier AI labs and a trusted partner for global enterprises deploying advanced AI systems. Turing supports customers in two ways: first, by accelerating frontier research with high-quality data, advanced training pipelines, plus top AI researchers who specialize in coding, reasoning, STEM, multilinguality, multimodality, and agents;
and second, by applyingthat expertise to help enterprises transform AI from proof of concept into proprietary intelligence with systems that perform reliably, deliver measurable impact, and drive lasting results on the P&L.

Role Overview:

• Reviewing AI training problems and research environments built for a frontier AI lab
• Assessing whether problems are scientifically realistic, well-designed, and correctly graded — not solving them yourself
• Each task takes 30–90 minutes

Requirements:

• Master's/PhD OR 4+ years of professional experience in the fields of Chemistry / Chemical Engineering
• Ability to start immediately
• Feedback Skills: Ability to provide constructive feedback and detailed annotations
• Communication: Excellent structured communication and collaboration skills in a remote setting
• Independence: Self-motivated and able to work independently in a remote setting
• Technical Setup: Desktop/Laptop set up with a good internet connection

Perks of Freelancing With Turing

• Work in a fully remote environment
• Opportunity to work on cutting-edge AI projects with leading LLM companies
• Potential for contract extension based on performance and project needs

Offer Details:

• Engagement type : Contractor assignment/freelancer (no medical/paid leave)

descrição do cargo a pessoa auxiliar de contabilidade será responsável por apoiar na rotina contábil diária incluindo lançamentos contábeis, organização de documentos e conferência de dados. o cargo envolve auxiliar na elaboração e conciliação de demonstrações financeiras, apoiar no fechamento contábil mensal e anual e atualizar relatórios gerenciais. também fará o registro e análise de lançamentos em sistemas contábeis, apoio na preparação de documentos para auditorias e suporte à equipe em atividades administrativas ligadas à área financeira. este é um cargo de tempo integral em modelo híbrido após o período de experiência.

qualificações

• conhecimento em contabilidade e finanças com capacidade para apoiar na elaboração e análise de demonstrações financeiras e na execução de lançamentos contábeis.
• familiaridade com software Questor.
• habilidades analíticas para conferência de dados identificação de inconsistências e apoio na conciliação de contas.
• formação técnica ou superior em andamento em ciências contábeis .
• atenção a detalhes: proatividade, boa comunicação escrita e verbal, atuar em equipe em ambiente colaborativo.