Invoice to Cash Specialist - Collections

What we do

At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion;
care is our talent.

Who We Are

Our global team is ~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated. We are passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours. For more information, click here.

Role reports to:

INVOICE TO CASH MANAGER

Location:

Latin America, Brazil, Sao Paulo, Sao Paulo

Work Location:

Hybrid

What you will do

Kenvue is currently recruiting for:

Invoice to Cash Specialist - Collections

This position is based in São Paulo - SP, in a hybrid mode.

Who we are

At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including Neutrogena, Aveeno, Tylenol, Listerine, Johnson’s and BAND-AID® Brand Adhesive Bandages that you already know and love. Science is our passion;
care is our talent. Ourglobal team is made up of ~ 22,000 diverse and brilliant people, passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact the life of millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours. For more information, click here.

What you will do

Kenvue is recruiting for an Invoice to Cash Specialist to oversee its Invoice to Cash team, encompassing Collections and Disputes/Deductions Management. You will help lead daily operations and process improvement initiatives while ensuring adherence to compliance and performance standards. This is an exciting opportunity that will offer exclusive access to a network of financial professionals worldwide. This network will help you build on your current skills and explore opportunities to grow your career at Kenvue.

Within Kenvue’s Invoice to Cash team, we value ideas for innovation and improvement and are committed to diversity and inclusion. Together we will reimagine business processes to become more effective, more efficient, and improve customer experience.

Key Responsibilities:

Leadership and People Management:

• Provide direction, guidance, and oversight to the core team, serving as a key point of escalation for your direct reports
• Build and maintain relationships with internal and external stakeholders, ensuring service levels are met and exceeded.
• Help promote a culture of compliance and proactive root cause problem-solving
• Support and connect with internal stakeholders (Business Unit Finance, A2R, Sales, Customer Services, Deliver, Compliance) to build positive long-term relationships

Drive Operational Excellence:

• Help set and execute against key KPIs and targets
• Support enterprise technology implementation and deployment
• Ensure all processes are compliant with internal and external audit requirements

Collections Management Oversight:

• Activity oversight inclusive of but not limited to:
  • Manage new customer setups and assign profiles to collections specialists.
  • Generate and review collections worklists for timely follow-ups to support cash flow.
  • Assess high-risk accounts, initiate final demand notices, and assign to collection agencies as needed.
  • Manage customer credit holds and communicate status updates.
  • Update and monitor doubtful debt reserves, write-offs, and DSO metrics regularly.
  • Identify/execute opportunities for process improvements to increase efficiency.
  • Perform and support financial closings.

Deductions/Dispute Management Oversight:

• Activity oversight inclusive of but not limited to:
  • Identification of customer deductions
  • Collection of support documentation
  • Root cause analysis and deduction resolution
  • Process deduction adjustments and write-off balances
  • Reporting & Analytics

What we are looking for

Required Qualifications:

• Bachelor’s degree in finance, accounting, or related field.
• Rrelevant Finance experience, with expertise across Credit Management, Collections, Disputes/Deductions Management, Cash Applications, and/or AR Reporting.
• Strong understanding of credit risk analysis, collections strategies, and/or dispute management.
• Experience working in shared services or a global business services environment.
• Fluent in English and Spanish, with excellent communication and stakeholder management skills.
• Ability to work individually and in a team-oriented environment.
• A can-do attitude and ability to work on multiple tasks with minimal supervision.
• Ability to work under pressure with excellent problem-solving skills.

Desired Qualifications:

• Professional designations such as MBA, CPA, or CMA or working towards the designation would be an advantage but not required.
• Proficiency in ERP systems (SAP or equivalent) and cash application tools (e.G., HighRadius).
• Knowledge of automation tools and technology used in financial operations.
• Demonstrable experience delivering results while servicing global customers and stakeholders.

Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment based on merit without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

If you are an individual with a disability, please check our Disability Assistance page for information on how to request an accommodation.

Global Trade Compliance Business Lead, LATAM

What we do

At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion;
care is our talent.

Who We Are

Our global team is ~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated. We are passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours. For more information, click here.

Role reports to:

GER COM DISTRIB CONFORM

Location:

Latin America, Brazil, Sao Paulo, Sao Paulo

Work Location:

Hybrid

What you will do

The Global Trade Compliance Business Lead, LATAM is responsible for the implementation of the Trade Compliance standards, policies, guidelines and procedures, both within the LATAM region and globally, additionally to creating and implementing Global Trade Compliance processes and tools.

Key Responsibilities

• Advise businesses on evolving and existing import and export trade regulations
• Maintain and update processes related to internal and external changes and new regulations
• Support regional implementation of import and export data and technology solutions
• Measure and govern regional third-party providers per global process and scorecards
• Monitor and execute metrics for measuring compliance and operational performance
• Informs on capability gaps to improve efficiency and define how to address them
• Builds exceptional partnerships and relationships across affiliate/regional/global teams to scout business opportunities and translates them into solutions
• Ensures effective integration of global trade compliance processes and standards within the region
• Provides process support to local Trade Operations teams
• Partners to support Trade Compliance projects, programs, or initiatives across the company, ensuring new standards are understood and deployed

Required Qualifications

• University/Bachelors Degree
• Experience in the application of trade and customs regulations to a global enterprise, including trade systems
• Experience developing processes and measuring trade compliance KPIs and metrics, to track success of the different TC programs
• Experience interacting and collaborating with teams across business functions and regions is preferred
• The successful candidate will have a positive approach, excellent strategic and analytical skills as well as strong interpersonal skills, and who is comfortable when interacting with senior business leaders independently
• Advanced English (Global Team)

Desired Qualifications

• Advanced/fluent Spanish skills, or willingness to develop
• Trade and customs experience in multiple LATAM countries
• Prior experience with global trade management systems such as SAP GTS, E2Open or similar systems
• Ability to work independently and manage different workstreams
• Prior experience with global teams

If you are an individual with a disability, please check our Disability Assistance page for information on how to request an accommodation.